Insights
Notes from the studio.
Engineering notes on AI, ML, custom apps, and the messy bits of shipping production software.
ai
An AI Agent on WhatsApp: Real Answers, Real Actions, Not a Button Menu
A WhatsApp AI agent reads free-text messages, answers from your own data, and takes real actions like checking an order or booking a slot, then hands off cleanly to a human.
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What AI Agents Can Actually Do for Your Business in 2026
AI agents are real, useful, and easy to oversell. Here is a plain-English look at what they do well today, where they still need a human, and how to start.